The Missing Receipt Report compliments the Payment Receipt Report. Deleting a customer's payment from the database will also logically delete that same payment's receipt from the database. However, the software will still keep a listing of that receipt. The Missing Receipts Report displays a listing of those deleted payments and their corresponding receipts.
To run the report, you must be under the Dealer Financing tab. Click on the Dealer Financing menu at the top of the screen and select Missing Receipt Report from the pull-down menu. The software will then display the Missing Payment Receipt Journal options window.
Select a date range during which a receipt was deleted. If you are unsure as to when a receipt was deleted, you can select a significantly large date range to make sure you include every possible receipt. For example, you can select your starting date as January 1, 1950 and make your ending date today's date.
Select a sort order for the receipts. You may sort by original payment date, the date the receipt was deleted, or the receipt's number.
Click the OK button to view the report.
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